Artani ZB Privacy Policy
Last updated: November 24, 2022
Thank you for your trust and support in
Artani ZB. We (Lifestyle Technologies Co.,Ltd.) understand the importance of
your personal information, so we will take appropriate measures to protect your
personal data. This Policy describes how we collect, use, and handle your
personal information when you use our websites, software, and service
(collectively, "Service").
By using Artani ZB service, you consent
to the privacy practices described in this Policy. This Policy is incorporated
into and is subject to the Terms of Use for the Artani ZB Products and
Services you use.
Information We Collect
Types of information
collected
In order to provide our services to you we
will ask you for personal information that is necessary for us to successfully
provide those services. If you do not provide us with this personal information,
we may not be able to provide our products or services to you.
We will only collect the information that
is necessary for its specified, explicit and legitimate purposes. We may collect
the following types of information (which may or may not be personal
information):
1.
Information You Provide
-
Account Information: When you are
interacting with our products, before we further collect the nickname,
country code, language preference, timezone and other personal sensitive
data in your account, we will get your consent via your clicking "agree"
button through explicit popup messages.
-
Feedback: When you submit feedback to get
customer support for our service, you will provide us with information
related to your use of our service, including your email address, mobile
phone number, and your feedback content so we can provide you customer
support.
2. Automatically Collected Information
-
Device Information: When you install,
access, or use our service, we automatically collect device-specific
information, such as the MAC address of your devices, IP address, wireless
connection information, operating system type, and version, application
version number, mobile application list, push notification identifier, log
files, and mobile network information.
-
Usage and Log Information: Through your
usage of Artani ZB service, we automatically collect your activity on our
website or our service, service-related information, diagnosis, performance
information, log files, crash report, website visits, clicks, downloads, and
other information generated by using our service.
-
Location Information: To ensure the
normal function of our service, such as the sunrise/sunset, we will
collect information about your real-time geolocation.
-
Camera information: The camera
information we collect will be used to allow you to scan the QR code to add
the devices you purchased, or take videos.
-
Access to the album: required for
uploading pictures to submit user feedback,
changing
the user's
profile photo/picture,
Upload pictures to smart device as a wallpaper , etc.
-
Use the microphone: use the microphone
for features e.g. two-way calls. To achieve that, we will collect your voice
information to identify your voice commands.
-
Directly used SDK :Umeng SDKCollected
personal data type: device information(IMEI/Mac/android ID/IDFA/OPENUDID/GUID/SIM
card IMSI data)Privacy Policy url:https://www.umeng.com/page/policy
-
Software Installment List Info: The type
of personal information collected by Bugly SDK: Software Installment List
Information, and it will be uploaded to http://android.bugly.qq.com. Since
our software is multi-process, we reserve the right to collect your software
installment list information in the backend so that we can capture the log
of the software crash in the event of your software crash.
3. Information We Collect Automatically
-
Mobile Device Information: When you
interact with our Services, in order to provide and maintain the common
operation of our Services, improve and optimize our Service, and protect
your account security as well, we automatically collect mobile device
information, such as mobile device model number, IP address, wireless
connection information, the type and version of the operating
system, application version number, push notification identifier, log files,
and mobile network information. Meanwhile, we will collect your software
version number. In order to ensure the security of the operating environment
or to provide services, we will collect information about the installed
mobile applications and other software you use.
-
Usage Data: During your interaction with
our websites and Services, we automatically collect usage data relating to
visits, clicks, downloads, messages sent/received, and other usage of our
websites and Services.
-
Log Information: When you use the App, in
order to improve your user experience, the system and exception log may be
uploaded, including your IP address, preference language setting, operating
system version, date or time of access, so that we can facilitate and
accurately identify problems and help you solve them in timely manner.
Please note :that one cannot
identify a specific individual by using device information or log information
alone. However, if these types of non-personal information, combined with other
information, may be used to identify a specific individual, such information
will be treated as Personal Data. Unless we have obtained your consent or unless
otherwise provided by data protection laws and regulations, we will aggregate or
desensitize such information.
3) Smart Devices Related
Information:
When you use a Smart device, we will collect some basic and pre-embedded
information of the Smart Device and the information generated during your use of
the Smart Device.
-
Basic Information of Smart Devices: When you connect your Smart
Devices with the Services, we may collect basic information about your Smart
Devices such as device name, device ID, online status, activation time,
firmware version, and upgrade information.
-
Information collected during the process of connecting to a Smart Device:
Based on the type of Smart Device you need to connect, the basic information
collected includes:
-
Smart Devices connected via Wi-Fi: Wi-Fi information (SSID, Wi-Fi password),
device Mac address;
-
After establishing a local connection via Bluetooth, Smart Devices connected
via Wi-Fi: Wi-Fi information (SSID, Wi-Fi password), device Mac address;
-
Smart Devices connected via Bluetooth: device Mac address;
-
Smart Devices connected via ZigBee: device Mac address.
-
Information Reported by Smart Devices: Depending on the different
Smart Devices you select to connect with the Services, we may collect
different information reported by your Smart Devices. The following
information reported by the Smart Device only applies when you use them:
-
When you voluntarily use a smart camera (IPC service) and connect to the
Artani ZB platform: When you connect a doorbell camera, a door
lock, or a smart surveillance camera through Artani ZB service to monitor
the security of your residence, during the process, the device may capture
the images if it recognizes someone or an object is moving around, and then
provide you a playback of related surveillance content. At this time, we
will automatically encrypt the captured image and save it locally on the
device. When you actively choose and successfully purchase cloud storage
service, the smart camera will upload the pictures or video files you have
taken to the cloud for further storage so that you can review them on the
App. We will keep your information based on the cloud storage service you
purchase. When you choose to delete the picture in advance in the ORVIBO
Home App, you can delete it in the message center and if you need to delete
a video on the App, the cloud will respond to delete immediately the video
files you stored in the cloud service.
2. Purposes and Legal Basis for Processing Personal Data
-
Provide You Services: We process your account data, mobile device
information, usage data, location information, and Smart Device related
information to provide you with the Services and Services that you have
requested. The legal basis for this processing is to perform our contract
with you according to our User
Agreement.
-
Improve Our Services: We process your mobile device information, usage data,
location information and Smart Device related information to ensure the
functions and safety of the Services, to develop and improve the Services,
to analyze the efficiency of our operations and to prevent and trace
fraudulent or inappropriate usage. The legal basis for this processing is to
perform our contract with you according to our User Agreement.
-
Non-marketing Communication: We process your Personal Data to send you
important information regarding the Services, changes to our terms,
conditions, and policies and/or other administrative information.
-
Data Analysis: In order to analyze the usage of the products we provide and
improve your user experience, we will analyze the data you provide us, a) we
need to check your problems when you encounter any malfunctions during the
usage of the product, under such circumstance, you may not able to opt-out
because it is highly relate to your functionalities and quality of using our
product and service, and b) analyze data about how you interface with the
product or under particular scenarios so that you can better enjoy the
convenience brought by our Services.
-
Marketing Communication and
Personalization: We may process your account data, usage data, device
information to personalize product design and to provide you with services
tailored for you, such as recommending and displaying information and
advertisements regarding products suited to you, and to invite you to
participate in surveys relating to your use of the Services.
-
Legal Compliance. We disclose information if we are legally required to do
so, or if we have a good faith belief that such use is reasonably necessary
to:
-
enforce our Terms of Use and other agreements, policies, and standards,
including investigation of any potential violation thereof;
-
protect the rights, property or safety of us, our
users, a third party or the public as required or permitted by law;
-
detect, prevent or otherwise address security, fraud or technical issues.
If there is any change in the purposes for processing your
Personal Data, we will inform such change to you with a prominent notice on our
website of such changes of purposes, and choices you may have regarding your
Personal Data.
With whom we share your information?
We do not sell any personal information to third parties.
We do not share your personal information to third parties.
Sharing of information with others
Artani ZB may disclose your personal information to others without further consent when required under applicable law.
Information not requiring consent
- We may share anonymized information in aggregate form with third parties (such as advertisers on our website) for commercial purposes. We may share trends in common usage of our services, for example, the number of customers in a particular group who purchase certain products or engage in certain transactions.
- For the avoidance of doubt, Artani ZB may collect, use, or disclose your personal information without your consent if it is and only to the extent it is allowed explicitly under local data protection laws (to, for example, comply with a subpoena). We may also disclose your information without your consent if we believe in good faith that it must be disclosed in order to protect our rights, your safety, or the safety of others; investigate fraud; or respond to government requests.
Security commitment
Artani ZB's security measures
We are committed to keeping your personal information secure. In order to prevent unauthorized access, disclosure, or other similar risks, we havewe have put in place reasonable physical, electronic, and managerial procedures to protect the information We collect from you during your use of the Artani ZB app. We will take all appropriate measures to protect your personal information.
For example, when you access your Artani ZB account, you can choose to use our two-step verification program for better security. When you send information to our home server from your Artani ZB device or receive information through the same channel, we make sure that it is encrypted using a number of protocols including Secure Sockets Layer (SSL).
All of your personal information is stored on secure servers and protected in controlled facilities. We classify your data based on importance and sensitivity, and we guarantee that your personal information is always protected by the highest level of security. We also guarantee that employees and third-party service providers who provide products and services to you by accessing this information will be held under strict contractual confidentiality obligationsand may be disciplined or terminated if they fail to meet such obligations. Similarly, we have special access control measures for cloud-based data storage. In summary, we regularly review our information collection, storage, and processing practices, including physical security measures taken in order to prevent any unauthorized access and use.
We will take all practicable steps to protect your personal information. You should, however, be aware that the use of the Internet is not entirely secure, and for this reason. Because of this, we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.
We will take upon the personal data breach, notifying the breach to relevant supervisory authority or under some circumstances, notifying the personal data breach to the data subjects by complying with applicable laws, including your local data protection legislation.
What you can do
- You can play your part in safeguarding your personal information by not disclosing your login password or account information to anybody unless such person is duly authorized by you When you log into Artani ZB as a Artani ZB account user, no matter when, and especially if you are using another person's computer or a public Internet portal, you should always log out at the end of the session.
- Artani ZB cannot be held responsible for lapses in security caused by third party accesses to your personal information as a result of your failure to keep your personal information private. . Notwithstanding the foregoing, you must immediately notify us if any online users access your account without permission or if any other security breaches occur.
Your assistance will help us better protect your personal information.
Retention policy
We retain information we collect about you as long as it is still needed for the purposes we obtained it or as long as it is needed to comply with applicable legal requirements or permissions. We shall cease to retain personal information, or remove the means by which the personal information can be associated with particular individuals, as soon as it is reasonable to assume that the purpose for which that personal information was collected is no longer being served by retention of the personal information. If further processing is for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes according to the applicable laws, the data can be further retained by Artani ZB even if the further processing is incompatible with original purposes.
Accessing other features on your device
Our application may need to access certain features on your device, for example, Wi-Fi network status. This information is necessary for these applications to be able to run on your device and for you to be able to interact with them. You can close the application on your device at any time, or you can contact us at privacy@zhijiacloud.com to revoke your consent.
You have control over your personal information
Control settings
Artani ZB knows that everyone has different concerns about privacy. Therefore, We have provided some examples of the various ways in which Artani ZB allows you torestrict the collection, use, disclosure, and processing of your personal information, in addition to ways in which you can control your privacy settings:
- Turn on or turn off the user experience planning and location access features;
- Log into or log out of your Artani ZB account:
- If you previously agreed to let us use your personal information for the purposes described above, you can change your decision at any time by writing us a letter or sending an email to privacy@zhijiacloud.com.
Access , update, correct, erase or restrict processing your persona information
- You have the right to request access to and/or to correct any personal information we hold about you. When you update your personal information, you will be asked to verify your identity before your request is processed. Once we have a sufficient amount of information, we will be able to process your request to either access or make corrections to personal information. We will respond to your request within the time period specified by applicable data protection law.
- A copy of your personal data collected and processed by us will be provided to you upon your request free of charge. For any extra request of the same information, we may charge a reasonable fee based on actual administrative costs according to the applicable laws.
- If you would like to request access to your personal data held by us or if you believe any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the email address below. Email: privacy@zhijiacloud.com.
- If you are a Europe Union user under General Data Protection Regulation (GDPR), you have the right to obtain from us the erasure of your personal information. We shall consider the grounds regarding your erasure request and take reasonable steps, including technical measures, if the grounds apply to GDPR.
- If you are a Europe Union user under GDPR, you have the right to obtain from us the restriction of processing your personal information. We shall consider the grounds regarding your restriction request. If the grounds apply to GDPR, we shall only process your personal information under applicable circumstances in GDPR and inform you before the restriction of processing is lifted.
- If you are a Europe Union user under GDPR, you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
- If you are a Europe Union user under GDPR, you have the right to receive your personal information in a structured, commonly used format and transmit the information to another data controller.
- More details about the personal information in your Artani ZB Account can be accessed or changed by using your device to log into your account.
Withdrawal of consent
- You can submit a request by sending an email to privacy@zhijiacloud.com, in which you can request to withdraw your consent for us to collect, use and/or disclose any of your personal information that we hold or control. We will process your submission within a reasonable amount time, after which, we will abide by your request and no longer collect, use, and/or disclose your personal information.
- Please recognize that your withdrawal of consent may result in some legal consequences. Depending on the extent of your withdrawal of consent for us to process your personal information, it may mean that you will not be able to enjoy Artani ZB products or services.
Transfer of personal information outside of your jurisdiction
To the extent that we need to transfer personal information outside your jurisdiction, whether it is transferred to our affiliates (these may include communications, social media, technology, or cloud services) or to third-party service providers,we shall do so in accordance with the applicable laws. In particular, in order to ensure that all such transfers comply with applicable local data protection law, we will implement appropriate security safeguards. You will have the right to be informed of the appropriate safeguards taken by Us for this transfer of your personal information. For example, if you choose to use other third-party services available for this product or service (such as Amazon Alexa, Google Assistant, etc.), those third parties may be able to read information about you, information about you may also be transferred to a third-party server outside of your jurisdiction, and you agree to this kind of transfer.
Artani ZB is a China-headquartered company operating globally. As such, complying with applicable laws, we may transfer your personal data to any subsidiary of the Artani ZB group worldwide when processing that information for the purposes described in this Privacy Policy. We may also transfer your personal data to our third party service providers, who may be located in a country or area outside the area of the European Economic Area (EEA).
Whenever Artani ZB shares personal data originating in the EEA with a third party which may or may not be a Artani ZB entity outside the EEA, we will do so on the basis of EU standard contractual clauses or any other safeguards provided for in the GDPR.
Artani ZB may use overseas facilities operated and controlled by Artani ZB to process or back up your personal information. Artani ZB currently has data centers in Beijing, the United States, Russia , Singapore, and Germany. These overseas jurisdictions may or may not have data protection laws similar to the data protection laws in your jurisdiction. We may transfer and store your personal information in one of our overseas facilities; however, this does not change our full commitment to protecting your personal information in compliance with this Privacy Policy.
Miscellaneous
Minors
- We believe that it is the responsibility of parents to monitor their children when using our products and services. Our policy, however, does not require us to obtain the personal information of minors or to send any promotional materials to these kinds of people.
- Artani ZB will not seek or attempt to seek out any way to obtain personal information from a minor. If parents or guardians have reason to believe that a minor has provided personal information to Artani ZB without their prior consent, they should contact us to ensure that such personal information is removed and that subscriptions the minor may have for any applicable Artani ZB services are canceled.
Order of priority
If you agree to an applicable user agreement, and if there is any inconsistency between the user agreement and this Privacy Policy, the user agreement will prevail.
Privacy Policy updates
We periodically review our Privacy Policy, and we may update it to reflect changes in our information practices. If we make a substantial change to this Privacy Policy, We will notify you by email (using the email address specified in your account), by releasing a notice in the Artani ZB app, or by contacting you via your mobile device. This will allow you to understand what information we collect and how we use it. These kinds of changes to this Privacy Policy will be effective starting on the date specified in the notice or on the website. We recommend that you visit this page regularly for the latest information on our privacy practices. Your continued use of products and of website, cell phone and/or any other device-based services will be deemed as your acceptance of the updated Privacy Policy. If we collect additional personal information from you, or if We wish to use or reveal your personal information for a new purpose, We will once again seek your consent.
Do I have to agree to all terms and conditions of third parties?
Our Privacy Policy does not apply to products and services provided by third parties. Artani ZB Products and services may include third party products and services, as well as links to third-party websites. When you use these products or services, they may also collect your information. Because of this, we strongly urge you to spend time reading the privacy policies of these third parties, just as you have read ours. We do not take any responsibility for the way in which third parties use the personal information they collect from you, nor do we have any control over how they use it. Our Privacy Policy does not apply to other websites whose links can be accessed through our services.
When you use these extension services for specific products on the Artani ZB portal, the terms of the third party and the Privacy Policy of the third party both apply, and you are considered to have agreed to the terms of each of these extensions.
About our systematic approach to manage your personal information
If you are Europe Union user under GDPR, Artani ZB will provide systematic approach to manage personal data deeply engages our people, management processes and information systems by applying a risk management methodology. According to the GDPR, for instance, (1) Artani ZB set up a Data Protection Officer (DPO) in charge the data protection, and the contact of DPO is dpo@zhijiacloud.com; (2) procedure like data protection impact assessment (DPIA).
Contact us
If you have any questions or feedback regarding this Privacy Policy, or if you have any questions regarding Artani ZB's collection, use, or disclosure of your personal information, please contact our Data Protection Officer at the address listed below and mention that your message is in reference to the "Privacy Policy":
Lifestyle Technologies Co.,Ltd.
15 SoiSirinthorn 5 Sirinthorn Rd. Bangplad BKK Thailand 10700
Thailand 10700
Email: privacy@zhijiacloud.com
Thank you for taking the time to familiarize yourself with our Privacy Policy!
What's new to you
We have made several major edits throughout the Privacy
Policy as following:
- By complying with GDPR and providing better data privacy
protection, we updated the relevant content about users' rights under GDPR, and
how we process the personal information for Europe Union users. We also
described our data privacy management method additionally.